Franciscan Outreach Association 
1645 W. LeMoyne Street, Chicago, IL 60622
Telephone (773)278-6724  Fax (773)278-7120
 
About Us
Shelter
Soup Kitchen
Case Management
Collaborations
Volunteer
Buy-A-Supply
Wish List
Donate
Home
What's New
Contact Us

 

Case Management Program -

One-on-one help in creating a better life

Imagine for a moment that you suddenly became homeless.  

Perhaps you are fortunate enough to have a small bag of your belongings with you, perhaps not. The police have referred you to an overnight shelter where you are greeted warmly by friendly faces. You are given a bed and a meal and slowly begin to move beyond your immediate concern for how you will survive through the night. "What next?" you ask yourself.

Here is where our case managers come in. Our trained case managers introduce themselves to our guests and work with them one-on one to solve the problems that are keeping them homeless. Moving beyond homelessness is complicated because most of our guests have more than one difficulty. Often, these are the same difficulties that caused their homelessness in the first place.

Our case managers help our guests every step of the way. They work with our guests one-on-one to help them:

  • find housing

  • identify needs

  • set goals

  • establish priorities

  • find service providers that can help

  • determine eligibility requirements

  • determine availability of appropriate programs

  • set appointments

  • complete applications for various programs, and

  • identify the next problem or issue to be worked on.

What exactly did our case manager do? Click here to go to our Case Management Statistics page.

In 2006, our case managers made at least 8,408 contacts with 2,041 different guests. The topics our case managers helped our guests with include:

  • substance abuse treatment

  • mental health care

  • medical care

  • clothing

  • subsidized housing

  • transitional shelters

  • furniture

  • employment

  • job skills training

  • dental care

  • AIDS services

  • public aid and veterans benefits

  • obtaining identification cards, and

  • transportation to other programs.

We also have collaborative arrangements by which other agencies provide services to our guests at our sites. Click here to go to our Collaborations page or the Collaboration Statistics page..

You can read about some of the guests that our case managers help in our newsletter. You can subscribe to our newsletter elsewhere on this web site.

Your support helps us pay for this valuable program that helps change lives. To donate now, click here.